Of note though: The Apple online support people were fantastic! Very knowledgeable and incredibly patient. And, trying to do both at the same time likely slowed down both as they competed with each other. The issue appears to be: Even though the phone had been "restored from its iCloud backup" it was still downloading tons of data from both Apple Music to my iPhone library as well as from the health app - and it, apparently couldn't do that and download the data needed to restore the pairing with the Apple Watch simultaneously. We look forward to seeing you soon.' The sign was posted on the store on August 4. The next day, it paired immediately and without any problem. For service and support or Genius Bar, go to or call 80. That went on for 3-4 frustrating hours till I noticed that the Health App was still being restored with my data So, we gave up. The problem seemed to be a network thing where it just couldn't get the data from my WiFi - it would start and then just hang. But, when it wouldn't pair I contacted Apple Support and they tried every trick in the book - but it still wouldn't pair. Were also offering several ways to shop safely, including in-store shopping at select locations, & limited-contact. For example, schedule a Genius Bar reservation before you go to an Apple Store. When I got home I restored my iPhone from its iCloud backup and then began the process of pairing it with my Apple Watch. Talk to the ladies in the beauty bar and they can help with whatever ails you. If you havent already, call to check whether you need an appointment before you go to a service location. A wrinkle I ran into when Apple replaced my iPhone 6+ was pairing the new phone to my Apple Watch.
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